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Any issues updating the default gateway on UCCX?

campbech1
Level 1
Level 1

I found this weekend that the default gateway for one of our UCCX servers is pointing to an incorrect gateway. The SIP router it's pointing to works, but won't provide the redundancy that the core switches will provide. Found this was incorrect this weekend when the SIP router was rebooted.

 

Any issues updating the default gateway? Was just worried that the licenses would have to be updated.

 

Thank you in advance.

1 Reply 1

Mark Swanson
Level 4
Level 4

If you change the following settings; Hostname, IP Address, Subnet Mask, Gateway Address, Time Zone, NIC speed, SMTP server, Primary DNS server and/or Primary NTP server. Your License MAC gets regenerated and thus, you need to contact Cisco to rehost your license. I believe, Cisco moved the licensing service to a new website. You should be redirected to the new website by going through the old website (www.cisco.com/go/license).

What do you mean by SIP Router? Are you talking about a SIP Proxy server? If so, please confirm... do you have UCCX or UCCE?