Mark Swanson

Did you assign secondary supervisors? You can assign team 3 supervisor to all teams. The supervisor ...

Take a look at Specific License Reservation (SLR);https://www.cisco.com/c/en/us/td/docs/voice_ip_com...

Why did you specify the UPN_DISCOVERY_ENABLED and EXCLUDED_SERVICES arguments during installation? D...

Which version of Cisco Jabber do you have? Did you create a jabber-config.xml file? This file is lik...

That's correct. You need to rehost your license. The License MAC is going to regenerate if you enabl...

Here's the License MAC dependencies for UCCX; https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cu...

You might be impacted by this bug (CSCvn91181).This doc dates back to 2017 but it might be helpful, ...

Let me step back...You said, "We are currently running uccx 11.6.1, but this has been around since w...

Do you have self-signed certs or CA signed certs? Do you notice this problem regardless of which bro...

Do you really need the Expressways? Try this...Login to CUP Admin > Presence > Inter-Domain Federati...

Jaime's correct. The connection is closed after 10 minutes of inactivity, see page 23;https://www.ci...

No. If you clicked on a link called Cisco Unified Contact Center EXpress Reporting, then you have UC...

All sites using Jabber IDs or Email Addresses? How many external domains do you connect to? All of t...

HA! Yeah, you can completely disregard the comments about licensing. For a minute... I thought you w...

UCCX or UCCE? If UCCX, do you have a standalone CUIC server? What version do you have? Might be a bu...