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Anyconnect 4.10.05111 fails user/password to uccx 12.5 lab

wagnerm
Cisco Employee
Cisco Employee

devnetsandbox-usw1-reservation.cisco.com:20237

Logged off rtp-duo ssl to log into devnet uccx sandbox. it give me the popup for credentials but fails me. Logs I found are:

4:37:43 PM Contacting devnetsandbox-usw1-reservation.cisco.com:20237.
4:37:58 PM User credentials entered.
4:38:23 PM User credentials entered.
4:38:32 PM User credentials prompt cancelled.
4:38:33 PM Ready to connect.
4:39:44 PM Contacting devnetsandbox-usw1-reservation.cisco.com.
4:40:26 PM Connection attempt has failed.
4:40:27 PM Unable to contact devnetsandbox-usw1-reservation.cisco.com.
4:40:45 PM Contacting devnetsandbox-usw1-reservation.cisco.com:20237.
4:41:08 PM User credentials entered.
4:41:20 PM User credentials entered.

Cisco AnyConnect Secure Mobility Client 4.10.05111
(Wed Apr 12 16:44:22 2023)

Compliance Information
Compliance Module Version: 4.3.2290.6145

4:37:24 PM Searching for policy server.
4:37:24 PM No policy server detected.
4:37:25 PM Searching for policy server.
4:37:25 PM No policy server detected.

1 Reply 1

Check the sandbox is active without errors, you can cancel the sandbox and get a new reservation also which clears most build/vpn issues.

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