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Application Name / Call Info

rplett
Level 1
Level 1

Is there a way to have the application name / "queue" name stay up after the call has been answered by an agent? I see the application name displayed while ringing but would like to keep it there. Can it be done easily? I have only 4 applications I'd like to do this with.

Regards,

Rick

1 Reply 1

b.hsu
Level 5
Level 5

I don't think it is possible to have the application name / "queue" name stay up after the call has been answered by an agent.