automatic Dialer campaign manipulation

[alexey-burov]

Hello!
There are few actions we need to execute:

- place a contact list at the specified location
- wait for some time to pass
- stop campaign
- Get results
- make another updated contact list and place it instead of previous
- start campaign

Is it possible to make campaign turn on/off by setting some flag in Dialer DataBase?

[Michael Whittier]

There are some customers that have automated the creation of the import files for a campaign.

When the import rule is set to "watch" the directory, this can run regardless of how the file is created.

As for directly interacting with the baDialer database, there is nothing documented to support this.

Whether this is manual or automated.

[Pranjol Saikia]

Please check below link for a Campaign Manager

https://supportforums.cisco.com/document/12705126/cisco-uccx-campaign-manager