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Pranjol Saikia
‎12-23-2020
Enthusiast
Awards
1
Spotlight Awards Best Publication, January 2016
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Awards
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CCP Member
30 Helpful Vote
1 Accepted Solution
10 Helpful Vote
1 Helpful Vote
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custom.cisco.stats.title
Member since ‎05-11-2009
189
Posts
39
Helpful
0
Solutions

Applications for Cisco UCCX & Cisco UCCE

Created by in Collaboration, Voice and Video Documents
12-26-2018
12-26-2018
The attached document contains a list of applications which will assist in enhancing the day to day ...

Re: UCCX and Salesforce Integration

Created by in Contact Center
05-23-2018
05-23-2018
Please checkout attached doc MARS Unified CC Agent for Cisco Contact Centers ( UCCX,UCCE,CUCM)

Custom Reports for Cisco CUIC & Cisco UCCX

Created by in Collaboration, Voice and Video Documents
01-18-2016
01-18-2016
Please find attached the documents illustrating the custom reports available for Cisco CUIC. Also at...

Hi Dan,

Created by in IP Telephony and Phones
12-24-2015
12-24-2015
Hi Dan, Please check the application described in below document if it fulfills your requirement. ht...

MARS Directory & Caller Details

Created by in Collaboration, Voice and Video Documents
12-24-2015
12-24-2015
MARS Directory & Caller Details application for Cisco IP Phones enables enterprise users to store an...

Hi Pratik,

Created by in Unified Communications Infrastructure
12-24-2015
12-24-2015
Hi Pratik, Please check "Agent Greeting" option https://supportforums.cisco.com/document/12715701/ma...

Hi Abdullah,

Created by in Contact Center
12-23-2015
12-23-2015
Hi Abdullah, Are you open to 3rd party application developers to solve the above problem/application...

MARS Agent Greeting & Whisper Announcement

Created by in Collaboration, Voice and Video Documents
11-27-2015
11-27-2015
1) MARS Agent Greeting for Cisco CUCM MARS Agent Greeting application enables the Cisco CUCM to auto...

Hi James,

Created by in Contact Center
11-18-2015
11-18-2015
Hi James, We can also show the real time status of CTI Ports of Cisco CUCM in our Wallboard Applicat...

Hi James,

Created by in Contact Center
11-16-2015
11-16-2015
Hi James, If it is for monitoring the PRI lines can a report as shown in page 3 of the below documen...

MARS Contact Center Wallboard for Cisco UCCX

Created by in Collaboration, Voice and Video Documents
11-16-2015
11-16-2015
MARS Contact Center Wallboard for Cisco UCCX MARS UCCX Wallboard displays real time info of Cisco UC...

Hi

Created by in Contact Center
11-16-2015
11-16-2015
Hi What custom data do you want to display on the Agent's IP Phone ? When should this custom data be...

Please check below link for a

Created by in Contact Center
11-16-2015
11-16-2015
Please check below link for a Campaign Manager https://supportforums.cisco.com/document/12705126/cis...

Please check below link for a

Created by in Contact Center
11-16-2015
11-16-2015
Please check below link for a Campaign Manager for a solution to all above issues. https://supportfo...

Please check below link for a

Created by in Contact Center
11-16-2015
11-16-2015
Please check below link for a Campaign Manager https://supportforums.cisco.com/document/12705126/cis...
Public Statistics
Date Registered ‎05-11-2009 02:51 AM
Date Last Visited ‎12-23-2020 02:17 AM
Total Messages Posted 189
Total Helpful Votes Received 39
Helpful Votes From
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Awards
Community Spotlight Award
Best Publication, January 2016