cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
617
Views
0
Helpful
2
Replies

Avoid scrolling in WrapupData window

roman3mcisco
Level 1
Level 1

Hi all,

(IPCCE, CTIOS Sever 7.1 (4))

I have got a list of wrapupdata strings comprised of 20 items. As this list is long, scrolling up and down is required for an agent to select the appopiate code.

I would like to be able to show the total listing of items without the need of scrolling. Is there any registry key that can be used to upsize the window??

Thanks very much for your help.

2 Replies 2

geoff
Level 10
Level 10

You can modify the CTIOS Soft Phone yourself.

Cisco supply all the code in the CTIOS Toolkit for different languages - VB.net is the easiest to alter with Visual Studio.

Change the size of the window, compile, test, deploy. ;-)

Regards,

Geoff

Geoff, I was hopping deep in my heart to get another answer (such as a registry key), but seems SDK is the only way to go with this one.'

Thanks very much