backup problem on IPCC

[abukuru95]

hello Guys,

i have IPCC 7.0 and i am changing my backup location to another SFTP server.

when i try scheduling the backup, i cannot update the new information onto the IPCC.

i  get a wrong username and password message. I managed to do the same for  CUCM and CUC. It worked, but have no success with the IPCC.

verified IP address,directory and a ping on the server is successful.

any help on this is appreciated.

[Walter Solano · Accepted solution]

Hello

What is the specific version of UCCX that you are running?

This could be due to the following DDTs:

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?caller=pluginredirector&method=fetchBugDetails&bugId=CSCth19279

HTH

Please rate this post if was helpful

Walter Solano

[abukuru95]

thanks Walter, this was helpful. I am running version 7.0(1)S R04.

will try it out.