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Backup Script & promts

Vijay Patil
Level 3
Level 3

Is there any way so that we can take backup of Script & promts ussed in uccx

 

we are having some 80-90 promts which is very difficult to take backup of individual same is for script

 

1 Reply 1

Aaron Harrison
VIP Alumni
VIP Alumni

Hi Vijay

In Prompt Mgmt, just click on the actual 'folder' icon on the left at the top level (e.g. language, EN_US or whatever, or a lower level folder) and you'll get a long pause (be patient) then a ZIP of the folder will download.

The same applies for downloading scripts - just click the 'folder' icon next to 'default'.

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!