02-22-2022 02:39 PM
I'm trying to create a script where the initial greeting is in English but at the end of the greeting it says for Spanish press 1 if not stay on the line. If the caller presses 1 then all prompts will play in Spanish. Is there a script I can reference to set up a bilingual call flow
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02-23-2022 06:52 AM
I don't have an example readily available, but think of it like this. You setup the audio path of the prompts \prompts\en-us\myapp and you first play \prompts\en-us\myapp\LangMenu.wav. Then if they choose Spanish then you change the path to \prompts\en-es\myapp\ and you have the exact same prompt names in that directory as you do in en-us.
david
02-23-2022 06:52 AM
I don't have an example readily available, but think of it like this. You setup the audio path of the prompts \prompts\en-us\myapp and you first play \prompts\en-us\myapp\LangMenu.wav. Then if they choose Spanish then you change the path to \prompts\en-es\myapp\ and you have the exact same prompt names in that directory as you do in en-us.
david
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