CAD 6.2.0(19) strange window behaviour

[joluc_denmark]

On a UCCX 4.5(2) installation, we have CAD users complaining that CAD breaks out of stealth mode and stays visible on desktop. The container even enlarges with each inbound call.

Is is connected to CSCsd81370?

Any solutions around?

rgds

[bwilmoth]

Check if its a problem if you are running standard version. For stealth operation premium or enhanced might be required.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_5_0/installation/for_cad/for_ecad/ecad64ig.pdf

[joluc_denmark]

Thanks, but they are using an Enhanced version.