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CAD-BE.jsp needing to install Java 6.24 even tho it's installed

TOM VANDENBERG
Level 1
Level 1

‎03-17-2011 10:47 AM - edited ‎03-14-2019 07:35 AM

We're migrating to UCCX 8.0.2.11004-12 Friday night.  Upon testing CAD-BE ( with IE 7, https://x.x.x.x:6239/cadbe/CAD-BE.jsp ) call center agents are being told Java 6.24 needs to be installed.....even tho Java 6.24 is already installed.  Is there some sort of switch/setting somewhere that can get rid of this?  The only work around is to have someone with local admin rights logon and do the https://x.x.x.x:6239/cadbe/CAD-BE.jsp setup.

Any help would greatly be appreciated!

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TOM VANDENBERG
Level 1
Level 1

‎03-17-2011 10:55 AM

2 updates:

1. The version of cadbe is 8.0(2)

2. The correct URL is https://x.x.x.x/cadbe/CAD-BE.jsp      I'm not sure what I was thinking of when I wrote port 6239

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