Call Costume Variable Report not matching Handle calls total from Contact Service Queue Activity Report

[mcolon]

Hello,

Does anybody know why the Call Costume Variable Report does not match the number of Handle calls total from Contact Service Queue Activity Report? I have removed all Contact Disposition and focus on the Handle (2) calls and still, it doesn't match. 

[Alex Stevenson]

Hello @mcolon,

I found a discussion (solved) involving a similar issues. I'm sharing in the hopes it may assist you as well.

Solved: called number summary does not match contact service queue activity

Hope this helps!