cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1322
Views
0
Helpful
0
Replies

call logs for cisco desktop agent

yeow28
Level 1
Level 1

how can my uccx users who is using the desktop agent retrieve their calls history?

right now, they can only retrieve calls from the previous day.

is there any other method to get their calls history for reporting purposes

they are using the CCX agent desktop version 9

0 Replies 0
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: