[?] Call.TimeInQueue value in Routing Script

[warrant]

Our customer want that:

When an agent receive a call, they have to know "TimeInQueue" information of that call.

I found "Call.TimeInQueue" item in ICM Routing script. But I don't know where I locate node (Set CallVariable with Call.TimeInQueue) front or rare or "Run External Script for IVR Scenario Waiting Message and Queuing.

[dvanzee]

Here is an example script. I hope this helps.