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CCX 10.6 Single Sign-on?

Jeff Clark
Level 1
Level 1

I've tried finding any mention of this in documentation, but no luck as yet.

 

Can anyone let me know if Single Sign-on (SSO) is possible with CCX 10.6 for either CAD or Finesse agents?

 

Thanks

Jeff

1 Reply 1

henkvandam
Level 1
Level 1

contact a company called rsconnect they create sso solutions for uc.

had some experience with them for em sso and this works perfectly for some of my customers.

for finesse there are API's available, check here https://developer.cisco.com/site/finesse/