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CCX API Call to External Site

Jrod Alley
Beginner
Beginner

Hoping someone could shed some light on the proxy configuration for CCX. I'm writing a script the formats the ANI, queries the UDS records of the CM, pulls e-mail from the UDS records and then includes that e-mail as part of a REST API call body to an external site which in turn would generate a message in a bot on our Slack tenant. Everything up until the API call is working as it should but when the API step triggers it returns a 412 error with response of Socket timeout. Currently our socks proxy and http proxy config is empty. If configured would the request direct out our proxy? 

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