CCX's reporting vs Unified Attendant reporting

[art.lacie]

We are being told we should purchase CCX because of its reporting capabilities. What is the difference between the reporting capabilities of CCX's reporting and UA's reporting?

Thanks
 

[Deepak Rawat]

Hi Art,

Please find attached the Historical Reporting Guide that gives detail about all the reports which come bundled with UCCX. Now, you can draw a comparison yourself what UCCX gives to you as a reporting client vs UA reporting.

Regards

Deepak