Hello,
I am trying to identify external calling numbers within a script using the Set Enterprise Call Info step. I have used this successfully to send calling number ANI info to agents in Finesse. I would like to use this in tandem with a If/then statement to deny access to only allow someone calling internally to proceed in another script I am working on. I tried to set the length to equal our internal extension lengths but it is not working. This is the syntax I have after the Set Enterprise Call Info step:
If (sVariable.length () == 4) Then
Any help would be appreciated. Thanks!
