CCX5.0 Patching

[mcecilia]

Hello all,

First question is where to find in Cisco webthe patches for Windows 2003.1.2. Those are called SRs in the documentation, but I can not find.

Second is if somebody tested SQL_CDReuse_Utility_5.0.2_Installer to patcha working CCX (with SQL Server)

Third is that I have a CCX 5.0(2) installed, and the build is higher than the patch published for this version 5.0.2_SR01_Build053. Should I install the patch?

Last question is in which order should I install the patches. Windows, SQL, CCX perhaps? First standby or active server?

I have not been able to find this info.

Many thanks in advance for your help.

[esa786_2 · Accepted solution]

Hi.

1. you can download patch but you need CCO account which has the permission.

http://www.cisco.com/en/US/ts/fn/620/fn62975.html

you can find the link Under Workaround/Solution heading, log in to CCO and down load .

Below is the path to download.

Voice and Unified Communications > Cisco Unified Communications Manager Version 4.3 > Voice Applications OS and BIOS Updates

3. First OS, sql, ccx, start with publisher, subscribers ( must be installed all the servers in the cluster)

if it is usful rate it.

regards.

Gem