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Changing Datasource of STOCK Value List's

Hi

How I can change the datasource of the STOCK value list "Agents" into a productive CUIC 10,0 system environement, where I can't delete the reports, the report definition and the existing value list.?

Soemone has choosen the wrong datasource while importing the first version of stock templates. I'm able to change the content of the value list query by importing an updated report definiftion but the datasource doesn't change, even if I choose another one during the import.

Thanks for any feedback.

André

2 REPLIES 2
richapar
Beginner

Hi André,

Unfortunately without permissions to make changes there is no way for you to fix this. Reimporting the report definition will not itself change the value list. What you might be able to do is open a case with Cisco and they may be able to go in and change the data source to the correct one through the back end.

Sorry that I could not be of more help,

Richard

Hi Richard

That’s fine. Thank you for your answer.

André

Von: Richard Parker

Gesendet: Freitag, 24. Oktober 2014 17:11

An: Andre Lucy

Betreff: Re: - Changing Datasource of STOCK Value List's

Cisco Communities <https://communities.cisco.com/>

Changing Datasource of STOCK Value List's

reply from Richard Parker<https://communities.cisco.com/people/richapar> in Developer > Collaboration > Contact Center > Reporting - View the full discussion<https://communities.cisco.com/message/166780#166780>

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