Hi Experts ,
I need some info on UCCE Connector , I am new to this , actually we have custom chat application that we are trying to integrate into finesse, here we are getting struck , could you please help me on below questions highly appreciated your help.
1. how we can connect UCCE Connector from our app server to how we can proceed from here ? once we complete this integration probably we can able to do rest of the configuration like script creation , skill group , gadget mapping etc....
please help me on this issue guys .....
Thanks for prompt responses !!!!!!!