ā05-25-2016 12:57 PM - edited ā03-14-2019 04:09 PM
Can anyone tell me if the Cisco 8865 IP phone is compatible with contact center express ?
My cucm is 10.5
any reply appreciated.
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ā05-25-2016 01:51 PM
Cisco 8865 is not supported with UCCX 10.5(1). The support for this phone model had only been introduced in the latest versions of UCCX i.e., 10.6(1) SU2 and 11.
Refer below:
http://docwiki.cisco.com/wiki/Unified_CCX_Software_Compatibility_Matrix_for_10.5(1)#Endpoint_Devices
Regards
Deepak
ā05-25-2016 01:51 PM
Cisco 8865 is not supported with UCCX 10.5(1). The support for this phone model had only been introduced in the latest versions of UCCX i.e., 10.6(1) SU2 and 11.
Refer below:
http://docwiki.cisco.com/wiki/Unified_CCX_Software_Compatibility_Matrix_for_10.5(1)#Endpoint_Devices
Regards
Deepak
ā06-09-2016 06:12 PM
Deepak, thank you for the reply
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