Cisco IP-IVR 4.0(5) S/W

[sunnydays123]

Hi all!

My client use CRS version 4.0(5)

Yesterday one server has some problem. So we have to re-install IP IVR at the same Server(MCS Server)
but we have no S/W CD...

How can I get IVR 4.0(5)SR02?

Please. Let me know......I will waiting reply
Always Thanks......

Sent from Cisco Technical Support iPad App

[Aman Soi]

Hi Kim,

Why do not you speak to Cisco SE/AM who can help u in providing the CD?

I remember CRS which used to get install on Publisher  [Windows based Call manager] and is very old.

regds,

aman

[sunnydays123]

Thanks for ur reply...

yes right..I agree ur opinion..I was already requested  to SE/AM, even PSS..

I believe they will help me...but I think It need more time..You know that 4.0(5)  version is End Of Support Version..

Sometimes..Much better use Cisco support community  then request to Cisco...

anyway....thanks~