Cisco CSS11503, Version: sg0820501 (08.20.5.01), box-to-box redundancy
Issue - We have the problem that after a short while the agent didn’t have a persistent session and gets the message that there is no connection to the server and that he has to close the application. This only happens when they log in to our load balancer http://egainagent/default. If we use a direct connection to the app servers we can work on normally.
Could you please help me with setting which needs to be enabled on F5 to resolve this issue. Any document or screenshots.
Thanks in advance.
Regards,
Gaurav Thakur.
