12-05-2025 01:38 AM
I have had issues with my Editor on the customers environment (after Upgrade to SU3 ES7, live debug / server connection from the editor no longer worked), so i thought to use the editor on my device in offline mode to continue.
But now im quite shocked to find that i cant open the script at all anymore! I tried the Editor Installer i originally used to work on the script (didnt originally create it myself), the installer i got from the ES7, and even the newest installer from 15 - in all three i get the same error. I already uninstalled the editor on the customer environment to fix the issue with the live debug, but if it turns out that i now cant edit it at all, thatd obviously be an absolute disaster.
Does anyone know what i can do in this situation? I dont have another java instance installed on my PC, on the one that comes with the editor itself in the java folder, so i really have no clue why it could possibly fail to load the script.
12-05-2025 01:43 AM
I tested with some other scripts from the customers environment and it fails to load on almost all of them except the very old ones. Maybe its got something to do with Enterprise Variables, is it not possible to load scripts with those in offline mode?
12-05-2025 04:43 AM
Is it possible it is something about your laptop/desktop? Like can you try it on another machine that has never had UCCX installed on it, see if it open, and then try it there? I've seen a defect about UCCX being unable to open at all even though the laptop meets requirements. It says it is fixed but doesn't really show how?
https://bst.cisco.com/bugsearch/bug/CSCwn29047
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