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CISCO UCCX ver. 7 With MS CRM ver 4‏

Wael Ahmed Elmezayen
Level 1
Level 1

‎12-28-2011 02:16 AM - edited ‎03-14-2019 09:06 AM

Hi,

Can anyone Send me how can I integrate CISCO UCCX ver. 7 With MS CRM ver 4 by using HTTP at Cisco CAD.

By using the caller ID (ANI), I need only a pop up screen from the CRM to view the details of the client if he has a record in the CRM

Thanks,

Wael

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Gajanan Pande
Cisco Employee
Cisco Employee

‎12-29-2011 02:12 AM

http://developer.cisco.com/web/uccxcti/home might of some help.

GP.

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