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Clarify CRM CTI Integration
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06-13-2007 08:32 AM - edited 03-14-2019 12:56 AM
Hi
We want to setup Clarify CRM CTI integration with CTI Server using either ActiveX, DDE or OCX.
Does anyone have any step-by step guide to expedite the same.
The current Version of ICM we are using is version 6.0
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06-13-2007 11:17 PM
Hi,
I think that for this integration you will need to have a great knowlodge about Clarify.
Clarify can accept ActiveX controls, for example CTIOS ActiveX controls, but you will need to consult Clarify in order to implement that integration.
Regards,
Juan Luis
