Clarify CRM CTI Integration

[mohsin.kazi]

Hi

We want to setup Clarify CRM CTI integration with CTI Server using either ActiveX, DDE or OCX.

Does anyone have any step-by step guide to expedite the same.

The current Version of ICM we are using is version 6.0

[lpezj]

Hi,

I think that for this integration you will need to have a great knowlodge about Clarify.

Clarify can accept ActiveX controls, for example CTIOS ActiveX controls, but you will need to consult Clarify in order to implement that integration.

Regards,

Juan Luis