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CME BACD - TCL script failure (Error Adding URL to prompt list)

sboukef
Level 1
Level 1

Hello,

I am configuring B-ACD with drop through option on a CME system with IOS version 12.4(4)T3.

when I enter configuration commands under Application > service autoatt1, I get a warning : parameter X has not been registered under autoatt1 namespace. Is this normal ?

Besides, when we call the aa pilot number, the call disconnects when a prompt has to be displayed with the following error on deb voip appli script :

TCL script failure

Result: Error adding URL to prompt list while excuting "media play leg_incoming _bacd_allagentsbusy.au" ("ls_002" arm line 16) etc.

I used the config from Cisco sites and did not change the scripts or the default files.

Could you please help ?

1 Reply 1

sboukef
Level 1
Level 1

That's ok : I added paramspace english location flash: (which I thought was unuseful) and now, it works...

Thank you anyway.