07-20-2006 09:44 AM - edited 03-13-2019 11:56 PM
I trying to determine why I had a call stuck in queue when no call was in fact in queue. I have been looking through the trace files and have been getting lost. Is there any reference out there for understanding the IPCC trace files?
THanks
Jeff
07-20-2006 10:25 AM
see this link for info on Debug Calls Stuck in Queue:
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a0080449ecf.shtml
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