06-20-2012 12:13 AM - edited 03-14-2019 10:05 AM
Hi all,
May I know if compliance recording (CR) able to record calls from IP phone in encrypted mode? Thanks.
06-20-2012 04:12 AM
Yes. Note that Authenticated, non-encrypted calls are not supported still with the BiB. The release notes state this as a new feature in 8.5(2): Release Notes for Cisco Unified Workforce Optimization Quality Management 8.5(2) (Base + all SRs)
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