Contact Center Express - getting strange CSQID 4294967295

[ldritt]

We are working on developing an interface to Contact Center Express using the API.  In some of the Agent State and Call Event messages we are seeing CSQID=4294967295.  This doesn't make sense since we don't have a queue with that number.  Can anybody tell me why we are seeing this?

[Aaron Harrison]

Hi

1) Which API?

2) Can you provide an example of the call and response you are making that contains this error?

3) Is it consistent/repeatable?

Aaron

[ldritt]

We are using Cisco Unified Contact Center Express CTI Protocol Developer Guide Release 10.0.

Do you want the binary data or will our log meet your needs.