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Hi,I have a customer who wants VPN less access to Finesse server for agents from remote locations and for home agents.. we are thinking of using NAT here.Summary of the Architecture: 2 DCs (UCCE Side A and Side B), centralized call termination, VGs i...

Can a customer temporarily install UCCX8.5 on ESX5.5? I understand that this is not a supported deployment. The customer does not intend to run this in production. The goal is for the customer to implement 8.5, rehost some licenses and then upgrade t...

Hi,I have this customer with a lot of voice prompts uploaded to the CCX server, is there a way to see if the prompt is in use or last date it has been accessed.?Or is it the hardway and look into all the scripts.?/David

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