Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
309
Views
0
Helpful
0
Replies

Courtesy Callback Queued Call and Normal Queued Call for a same CallType

Sathiya Kumar
Level 1
Level 1

‎09-07-2016 11:02 PM - edited ‎03-15-2019 06:22 AM

For CallType based report. Is it possible to find the number of normal calls queued and the number of courtesy callback calls queued for a single CallType?

Thanks and Regards,
Sathiya Kumar V M
Senior Database Developer
Labels:
0 Helpful
0 Replies 0
Customers Also Viewed These Support Documents