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Create prompt TTS no working

thiago899
Level 1
Level 1

I configured the "Create TTS prompt" in this way:

 

image.png

I'm not listening to the audio from the text above.

 

 

And the "play prompt" like this:

image.png

 

script:

 

image.pngDeploy:

 

image.pngimage.pngcould you show me an example of how to sort out, please?

2 Replies 2

tom.miller1
Level 1
Level 1

Hey

 

Your Language in your Trigger seems to be set to US and the prompt Language is in another folder.

 

Have you tried matching them ?

 

Know that I have had issues with prompts in the past being in different folders to the main script unless i forced it in on way or another.

 

Regards

I moved here. What else do I have to do? I'm new to uccx editor

 

Would you have an example, please?

 

script attached.

 

image.png