Hello,
I need to deploy for one of my customer a back of sheet based on the calling number and a SQL Database.
Is it possible to doing that without configuring the CUCM user as a UCCX agent ? (Use the UCCX only for the CTI/Jtapi use)
Do in need to deploy the CAD on the user's computer to perform this action ?
Thanks in advance for your help
Regards,
Baptiste
