I've been doing testing with CS and I found if I create a customer with LAB_MODE=true, I can't search for that customer with LAB_MODE=false.
Does LAB_MODE in CS create customers, requests and PODs in a separate instance of CS?
I'd like to work only in LAB_MODE=true so I can clean (remove) all the data I delete once I'm finished testing something. If I set LAB_MODE=true in my java test app, and set LabMode=true in CVP's vxml.properties file I can create customers, requests, PODs and get PODs back in CVP VXML applications successfully.
The problem is Finesse, it has no LAB_MODE that I can find, so I can't work with java apps and CVP in LAB_MODE=true and then use the CS Finesse Gadget to see and manage my customer.
I looked at the SDK and didn't see exactly what LAB_MODE does except it describes I can delete data in LAB_MODE=true, but not being able to search or work with it from Finesse prevents me from using this mode and I'd like to know if there is a way to enable it for Finesse.
Thanks. Bill Westby.