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CTIOS Conference - Entrance & Exit Tones

netcatz99
Level 1
Level 1

Hello,

We have a client that's inquiring why calls conferenced using CTIOS Desktop doesn't support Party Exit and Entrance tones.  If a call was conferenced using the Cisco IP Phone, the tones work.


Thanks!

Vincent

1 Reply 1

hemajosh
Level 4
Level 4

Conference party Entry and exit tones is suported by CTIOS.

I neeed some more information from your end to comment further on your issue.

Can you please share the following details:

What's your UCCE and CM version ?
Are you using SIP phones or SCCP phones ?


Regards
Hemant

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