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CUCCX 7.0(1)-SR5 JTAPI inconsistency with CUCM 7.1(5b)SU4

stavropouloss
Level 1
Level 1

Hello community,

This is a new installation coming from CCM 5.1.x to CUCM 7.1.5 and CUCCX 7.0.1. After installing the environent and app for CRS and try to configure it (/appadmin), I get the error for the jtapi inconsistency with the cucm. According to THIS CUCCX 7.0(1)-SR5 which is the latest version is compatible with 7.1(5b)SU3 jtapi which is not the latest CUCM version (SU4) and I've already installed.

How can I overcome this one?

StefanoS

1 Reply 1

stavropouloss
Level 1
Level 1

ΟΚ... It wasn't a comatibility issue.

Faulty installation of the second server of the CUCCX HA cluster. JTAPI was not consistent with the second server of the cluster not the CUCM. I removed the server from the first server and then did a JTAPI sync and reboot. Now it is consistent.