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CUIC Access restrictions

hyortiz01
Level 1
Level 1

Hello:

PLease, I am working with UCCX and with 210 users. All of them have access to CUIC tool with their credentials. I would like that only one user have access to CUIC. How could I do this configuration? thanks a lot.

1 Reply 1

It might be a little different in UCCX vs. CCE, but you can grant permissions to the people you want/don't want via Security. Here's a link that goes into it.

https://www.cisco.com/c/en/us/support/docs/contact-center/unified-intelligence-center-1161/214670-configure-cuic-to-assign-permissions-for.html