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I have to assume this is a known thing but I can't find any discussion about it.When I export a report from CUIC 11.6.2 in .xls formt, I can't open the exported file in Excel 2016."Excel cannot open the file .... because the file format or extension ...

Does anyone have experience with the UCCX Script Editor "Name to User" step?  Documentation states it looks up the directory for the user.  Which directory is this, CUCM?  Does it integrate through RMCM user? Thanks in advance.

Hey, i installed ICM 12 on Windows Server 2016 and after installing ICM on that whenever i try to run ICM websetup i get that error  "Authentication error: There is a problem accessing the authentication service. Contact your System Administrator." i...