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CUIC column names

Francois Lieuze
Level 1
Level 1

Hello everybody,

 

Okay, I’m discovering Unified Intelligence Center for the first time and I have a really weird behavior: column names just don't appear when I visualize a report. When I export it to excel, it’s present. Here is a screenshot so you can understand.

 

 

Is there something I did wrong?

I’m using an UCCX 10.6.1 in standalone mode, with Finesse embedded.  

 

Thank you for your support. Regards,

 

François

 

4 Replies 4

Francois Lieuze
Level 1
Level 1

Hello again,

 

I was using Firefox and I didn't think to try it with another brower. It works fine with IE. Hopefully... I think I will open a TAC case, but at least I can have workable reports.

 

Hope this will help someone at least :)

 

François

The release notes are very good at specifying which versions of browsers are supported.

 

david

In fact, I use the last version of Firefox, and I thought that it was compatible according to the Cisco wiki : http://docwiki.cisco.com/wiki/Unified_CCX_Software_Compatibility_Matrix_for_10.6%281%29#Supported_Browsers

But I should had tried an other browser before opening that topic.

BorisRus
Level 1
Level 1

This blocks the adblock plugin.
If this extension is turned off, the column names will be displayed.