CUIC report only show agent extension

[karen.johnson5801]

experts,

how to filter CUIC report  to show only UCCX agent extension.

For example :  DN : 2001  - 20XX

                   UCCX agent : 62001  - 620XX

we only want the CUIC report to show   62001  - 620XX   (not  20XX)

tks,

K

[Deepak Rawat · Accepted solution]

Unfortunately Karen there is no way to do filtering like this. Filtering is only possible based on the Agent Names, Team Names, Resource Group Names

Regards

Deepak