06-19-2013 01:22 PM - edited 03-14-2019 11:55 AM
Is there a way to identify all details of a unique call? Is there a specific report which would be good for this? ie. exact time of inbound call, call history of transfers
06-19-2013 06:56 PM
You can just create a custom report which searches based on ANI. That's probably your easiest bet.
david
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide
Log in to Community
