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Contact Center
Tag: "cuic" in "Contact Center"
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Tag: "cuic" in "Contact Center"
Currently Viewing: "cuic" in "Contact Center" ( View in:
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"Technology and Support"
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Community
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252 posts
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175 taggers
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First used:
08-18-2017
Latest Tagged
RoNA mismatch between CUIC and HDS
- (
08-18-2023
12:52 PM
)
Contact Center
by
tmessenger
on
08-18-2023
12:52 PM
Latest post on
08-18-2023
07:45 PM
by
david.macias
1
Replies
241
Views
1
Replies
241
Views
CUIC Report showing wrong output (Post Call Survey Report UCCX)
- (
08-16-2023
06:09 AM
)
Contact Center
by
a6z69@yahoo.com
on
08-16-2023
06:09 AM
Latest post on
09-12-2023
06:55 AM
by
a6z69@yahoo.com
5
Replies
299
Views
5
Replies
299
Views
Cisco Unified Intelligence Center - Download agent Queue with priority
- (
05-15-2023
02:15 AM
)
Contact Center
by
Soorajskn
on
05-15-2023
02:15 AM
Latest post on
05-15-2023
05:21 AM
by
bill.king1
1
Replies
207
Views
1
Replies
207
Views
CUIC Custom Report to show DN and ANI
- (
05-10-2023
12:36 PM
)
Contact Center
by
chad_meyer
on
05-10-2023
12:36 PM
Latest post on
06-09-2023
06:11 AM
by
chad_meyer
10
Replies
586
Views
10
Replies
586
Views
CUCM to CUIC Custom Reporting
- (
04-07-2023
10:08 AM
)
Contact Center
by
CuicReportingEn
gineer
on
04-07-2023
10:08 AM
Latest post on
04-25-2023
05:16 AM
by
VoIP Engineer
2
Replies
620
Views
2
Replies
620
Views
CUIC - Default Filter
- (
03-31-2023
02:53 PM
)
Contact Center
by
CoDeC
on
03-31-2023
02:54 PM
Latest post on
04-04-2023
10:33 AM
by
CuicReportingEn
gineer
4
Replies
411
Views
4
Replies
411
Views
CUIC Call Type Queue Interval vs Call Type Historical SL calc
- (
03-13-2023
03:35 PM
)
Contact Center
by
sandreone1
on
03-13-2023
03:35 PM
Latest post on
03-29-2023
05:22 PM
by
bill.king1
2
Replies
288
Views
2
Replies
288
Views
Contact Service Queue Call Distribution Summary Time Interval
- (
02-06-2023
10:52 AM
)
Contact Center
by
catkins101
on
02-06-2023
10:52 AM
Latest post on
02-09-2023
08:56 AM
by
bill.king1
4
Replies
728
Views
4
Replies
728
Views
Adding Summary Lines to CUIC Report
- (
01-26-2023
10:35 AM
)
Contact Center
by
tmessenger
on
01-26-2023
10:35 AM
Latest post on
02-06-2023
08:33 AM
by
bill.king1
3
Replies
311
Views
3
Replies
311
Views
Scheduled Report in CUIC Dashboard
- (
03-23-2015
10:47 AM
)
Contact Center
by
dworthington1
on
03-15-2019
06:06 AM
Latest post on
12-14-2022
01:00 AM
by
Gaston Robles Balbata
2
Replies
428
Views
2
Replies
428
Views
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Top Tagged
RoNA mismatch between CUIC and HDS
- (
08-18-2023
12:52 PM
)
Contact Center
by
tmessenger
on
08-18-2023
12:52 PM
Latest post on
08-18-2023
07:45 PM
by
david.macias
1
Replies
241
Views
1
Replies
241
Views
CUIC Report showing wrong output (Post Call Survey Report UCCX)
- (
08-16-2023
06:09 AM
)
Contact Center
by
a6z69@yahoo.com
on
08-16-2023
06:09 AM
Latest post on
09-12-2023
06:55 AM
by
a6z69@yahoo.com
5
Replies
299
Views
5
Replies
299
Views
Cisco Unified Intelligence Center - Download agent Queue with priority
- (
05-15-2023
02:15 AM
)
Contact Center
by
Soorajskn
on
05-15-2023
02:15 AM
Latest post on
05-15-2023
05:21 AM
by
bill.king1
1
Replies
207
Views
1
Replies
207
Views
CUIC Custom Report to show DN and ANI
- (
05-10-2023
12:36 PM
)
Contact Center
by
chad_meyer
on
05-10-2023
12:36 PM
Latest post on
06-09-2023
06:11 AM
by
chad_meyer
10
Replies
586
Views
10
Replies
586
Views
CUCM to CUIC Custom Reporting
- (
04-07-2023
10:08 AM
)
Contact Center
by
CuicReportingEn
gineer
on
04-07-2023
10:08 AM
Latest post on
04-25-2023
05:16 AM
by
VoIP Engineer
2
Replies
620
Views
2
Replies
620
Views
CUIC - Default Filter
- (
03-31-2023
02:53 PM
)
Contact Center
by
CoDeC
on
03-31-2023
02:54 PM
Latest post on
04-04-2023
10:33 AM
by
CuicReportingEn
gineer
4
Replies
411
Views
4
Replies
411
Views
CUIC Call Type Queue Interval vs Call Type Historical SL calc
- (
03-13-2023
03:35 PM
)
Contact Center
by
sandreone1
on
03-13-2023
03:35 PM
Latest post on
03-29-2023
05:22 PM
by
bill.king1
2
Replies
288
Views
2
Replies
288
Views
Contact Service Queue Call Distribution Summary Time Interval
- (
02-06-2023
10:52 AM
)
Contact Center
by
catkins101
on
02-06-2023
10:52 AM
Latest post on
02-09-2023
08:56 AM
by
bill.king1
4
Replies
728
Views
4
Replies
728
Views
Adding Summary Lines to CUIC Report
- (
01-26-2023
10:35 AM
)
Contact Center
by
tmessenger
on
01-26-2023
10:35 AM
Latest post on
02-06-2023
08:33 AM
by
bill.king1
3
Replies
311
Views
3
Replies
311
Views
CUIC 12.5 - Windows 7
- (
10-19-2022
05:47 AM
)
Contact Center
by
DobleV
on
10-19-2022
05:47 AM
Latest post on
10-19-2022
07:50 AM
by
bill.king1
1
Replies
223
Views
1
Replies
223
Views
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