I have a user that is no longer able to login to CUIC with his CCMuser credentials. This is a CCX version 9 system and I verified that he can login to his CUCM page just fine. When I edit the user in CUIC, I don't see a field for a password so I am assuming CUIC will authenticate the user with CUCM.
The user is a Supervisor and has the reporting rights configured and this the only account that was added to CUIC, in addition to the admin account.
Any ideas?