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CVP integration with ASR

p21
Level 1
Level 1

Hi,

I have cvp3.0, ICM6.0.0, IOS gateway and gatekeeper. DTMF is working fine. My problem is integration with Nuance (Scansoft OSR). As per BOM I am using OSR2.0.9 and OSMS2.0.4.

My questions are in relation to what extra config(to DTMF) is required to integrate with OSR on CVP, ICM and on the voice gateway/vxml browser?

Do I require extra micro-apps in ICM script? I have set the the CVP input_type ECC variable set in the ICM script to use DTMF and ASR and selected the OSR2 option in CVP studio.

I have added ivr asr-server command to the gateway

Thanks

1 Reply 1

pradeepde
Level 5
Level 5