Disaster Recovery for PCCE and CVP

[rahzby.talukder]

Hi,

Just want to know since the PCCE(Call and Data Server) and CVP are Windows Based. Is there a way for us to have a backup just like in the Linux Based Appliance of Collaboration such as CUCM,CUC and UCCX. Wherein we can perform the Backup thru the DRS. How about for the PCCE and CVP which are running on Windows Platform.

Thank you

[Chris Deren]

See UCCE Admin guide for "Backup and Restore"

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise8_0_1/maintenance/guide/icm80ag.pdf

CVP:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp11_5/administration/guide/CCVP_BK_104CE718_00_115-administration-guide/CCVP_BK_104CE718_00_115-administration-guide_chapter_01.html