I am trying to test ECE Interaction APIs with Postman. There are two classifications I see in the API documentation.
- Login and Logout APIs where I call the Authenticate Client Application API
- Messaging API where I call the Get EntryPointConfiguration API
If I log in with the Administration User of any other defined user in Administration. I am able to consume the first two types of APIs. In short, I am able to log in, log out, create a customer, etc. but when I try to consume any service from Asynchronous Messaging APIs. I get a 403-167 Error. It is an HTTP 403 error that says
The user does not have access to the following entry point: '1001'.
I am not sure how I can configure my client application to the entry point. Right now I'm consuming these APIs using Postman
Method: getEntryPointConfigurations
URL: http://my-ece-server/system/ws/v19/clientapplications/messaging/configuration?entrypoint=1001
Error:
{
"code": "403-167",
"developerMessage": "The user does not have access to the following entry point: '1001'"
}
The ECE entrypoint works fine with the Finesse Agent and the chat is done correctly through the webpage.
How do I configure/set the Register Application to Entry point?
